Frequently Asked Questions
We’ve put together a list of the most commonly asked questions.
Find out more below
Your questions answered
Home Heating Oil
What is heating oil?
How do I know which heating oil tank I need for my property?
What type of heating oil do I need?
Do you do emergency, same-day deliveries?
Do I need to be in to receive a heating oil delivery?
I have restricted access to my property, can you still deliver to me?
AdBlue
What is AdBlue?
What makes AdBlue so special?
What is AdBlue’s storage life?
Have all heavy-duty vehicle manufacturers opted for Selected Catalytic Reduction (SCR) technology?
For Euro 5: yes, all manufacturers – including MAN and Scania – have declared to implement the SCR technique, which uses AdBlue.
What are the advantages of the SCR technology?
Solution for the longer term: with SCR technology Euro 4 and Euro 5 standards can easily be met. New, still to be developed emission standards will also require this technology.
Less fuel consumption: due to the possibility of tuning the diesel engines in a more economical way, an average fuel saving of 5 % can be realised.
Tax reductions and subsidies: several European countries encourage compliance with Euro 4 and 5 standards by offering financial incentives. For instance, in Germany lowered road tolls result in a financial advantage of 2 to 3 Eurocents per kilometre.
What are the disadvantages of SCR technology?
The new vehicles are more expensive. But so are vehicles equipped with other techniques in order to comply with emission standards.
What happens when a truck drives without AdBlue?
What is the best way of refuelling with AdBlue?
If you wish to receive more information on SCR/AdBlue technology, contact on 01889 270088.






